Terms of Service

Effective date: January 1, 2026  ·  Last updated: January 1, 2026

1. Agreement

These Terms of Service ("Terms") constitute a binding agreement between you and Labrador Solutions, LLC, a limited liability company registered in the State of New Jersey ("Company," "we," "us," or "our"), governing your access to and use of the Slide Lock platform and any related services (collectively, the "Service").

By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Access and Accounts

To access the Service, you must create an account and maintain an active paid subscription. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate any account that we determine, in our sole discretion, is being used in violation of these Terms.

3. Subscriptions and Payment

Access to the Service requires a paid subscription. Subscription fees are billed in advance on a monthly basis. All fees are stated in U.S. dollars.

Payment is required at the time of account creation. Your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date. By providing payment information, you authorize us to charge the applicable subscription fee to your payment method on each renewal date.

We reserve the right to change subscription pricing at any time. If we change the price of your current plan, we will provide at least 30 days advance notice by email. Your continued use of the Service after the effective date of a price change constitutes your acceptance of the new pricing.

4. Refund Policy

All subscription fees are non-refundable. If you cancel your subscription, you will retain access to the Service through the end of your current billing period. No partial or prorated refunds are issued for unused time within a billing period, regardless of the reason for cancellation.

5. Cancellation and Account Suspension

You may cancel your subscription at any time from your account settings. Upon cancellation or non-renewal, your account will be suspended at the end of the current billing period. While suspended, you will not be able to access the Service or any presentations generated through it.

Upon logging in to a suspended account, you will be directed to select an active subscription plan. Access to your account, including all previously generated presentations, is restored upon reactivation of a paid subscription.

Accounts that remain inactive for 36 consecutive months following cancellation will be permanently deleted, along with all associated data. We will send a notice to the email address on file at least 30 days before any scheduled deletion.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Service to generate content that is unlawful, defamatory, fraudulent, or that infringes the intellectual property rights of any third party; attempt to gain unauthorized access to any part of the Service or its underlying infrastructure; reverse engineer, decompile, or otherwise attempt to derive the source code of the Service; use the Service in any manner that could damage, disable, or impair the Service or interfere with any other party's use of it; or resell, sublicense, or otherwise transfer access to the Service to any third party without our written consent.

7. Content Ownership

You retain full ownership of all content you submit through the Service, including client information, presentation inputs, and all outputs generated on your behalf. We do not claim any ownership rights over your content.

By using the Service, you grant us a limited, non-exclusive license to process and store your content solely for the purpose of providing the Service to you. This license terminates when your content is deleted in accordance with our data retention policy.

8. Third-Party Technology Dependencies

The Service relies on third-party technology providers to deliver core functionality, including presentation generation and storage. We make reasonable efforts to maintain reliable service, but we cannot guarantee uninterrupted availability if any underlying technology provider experiences outages, discontinues operations, or otherwise becomes unavailable.

In the event that a critical third-party dependency becomes permanently unavailable and materially impairs our ability to deliver the Service, we will provide notice to subscribers as promptly as practicable. Such events do not entitle subscribers to a refund of fees already paid, but we will make reasonable efforts to provide an equitable resolution where circumstances permit.

9. Intellectual Property

The Slide Lock platform, including its design, software, features, and all content produced by us, is owned by Labrador Solutions, LLC and is protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Labrador Solutions, LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the total fees paid by you to us in the three months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Labrador Solutions, LLC and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your content, or your violation of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in New Jersey, and you consent to the personal jurisdiction of those courts.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email at the address associated with your account and by posting the updated Terms on this page with a revised effective date. Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Labrador Solutions, LLC with respect to the Service and supersede all prior agreements, representations, and understandings.

16. Contact

Labrador Solutions, LLC
info@labradorconnect.com